Make your event truly inclusive

True accessibility is more than a ramp (but that’s a good start)

Event Organizers - Request a Quote
Learn More About Event Support

Are you an event guest?

Learn About How Whimble Can Support

How Whimble’s On-Site Service Works

  • Event Organizer Books Whimble

    Event organizers book Whimble to provide on-site support for guests, staff, and volunteers with disabilities. Whether it’s a one-time event or recurring program, organizers share event details (date, time, location, guest count) and we handle the rest.

  • Whimble Recommends and Schedules Attendants

    Based on the event profile, Whimble recommends the right number of vetted, insured attendants. Organizers receive attendant profiles and pre-drafted copy to promote the service to their guests through email and social media.

  • On-Site Care that Removes Friction

    During the event, Whimble attendants assist anyone who needs support with Activities of Daily Living — such as washroom use, eating and drinking, gear changes, or navigating between spaces — ensuring all participants can focus on the experience, not the logistics.

  • Post-Event Accessibility Insights

    After the event, Whimble provides a brief summary of accessibility insights gathered from attendants and guests. Organizers also receive a feedback form to share their experience — helping improve accessibility year over year.

What Event Organizers and Guests Say About Whimble

  • "This is a fantastic service! I now have a disability - this made my visit 10 times better. Very grateful for the service and hope to see it every year."

    CNE Guest

  • "[We] aimed to make this World Juniors one of the most inclusive, accessible and sustainable events yet. We have never had dedicated attendants to support fans with disability needs; having this service available is a game-changer for our events!"

    Khanh Be, Hockey Canada

  • "The disabled community is so often overlooked entirely or "included" more as an afterthought than truly included, especially in the planning and execution of events. I believe true accessibility means having services like Whimble available across the board."

    Nik Poitras, Ottawa International Animation Festival

  • "Adding Whimble and having such great people being sent from the org, has shown patrons that we do hear their concerns and want to provide them with as much support as we can."

    Stef Mason, Ottawa Bluesfest

  • "Absolutely amazing service and this definitely needs to be advertised better to the disability community in Toronto that this is available. I would not have visited at night because there’s no way for me to eat but this service was a game changer!"

    CNE Guest

  • "As an event planner, it is wonderful to know that the care attendant support is there for our delegates should they need it. What you're offering is a long overdue game-changer for many. Thank you."

    Laura Pelan, CSA Group

  • "It is always wonderful to see the Whimble team at an event. The attendants helped me eat my food, assisted me in getting merchandise, and always made sure I knew they were available to help out where needed."

    Ottawa Bluesfest guest

Plan events everyone
can attend and enjoy

This free guide is your practical, community-rooted roadmap to planning events that are genuinely inclusive, not just compliant.

Learn more

Hosting an event that is “assisted by Whimble” signals that accessibility and inclusion are a top priority for your organization.

From assisting with bathroom breaks and hygiene, to eating and drinking, purchasing goods and services, and helping with gear changes, Whimble’s network of on-site attendants can help take your event’s accessibility from compliant to cutting edge.

We can help you offer a truly inclusive experience for athletes, concertgoers, keynote speakers, spectators, and anyone else who would appreciate having access to an extra set of hands in order to fully relax and enjoy your event.

Still wondering if you should have Whimble at your next event?

Request a Quote

FAQs

  • There are a few ways to connect with Whimble at an event:

    • On‑site: Look for the Whimble table or signage and speak with a team member. Whimble attendants wear white-shirts with the Whimble logo and ‘Personal Care Attendant’ written across the back.

    • Ahead of time: Some events may share a booking link or instructions prior to the event.

    • During the event: If support needs change, Whimble staff can help explore options in real time.

    We do our best to be flexible, responsive, and respectful of your autonomy.

  • Whimble attendants are:

    • Trained in disability‑related support

    • Independently contracted and vetted

    • Focused on dignity, consent, and person‑directed care

    • There to support you, not rush or make assumptions

    You are always encouraged to communicate your preferences, boundaries, and needs.

    Before onboarding, every caregiver candidate is required to provide a recent Vulnerable Sector Check, 2 professional references, proof of valid CPR/First Aid training, and proof of valid professional liability insurance as an independent contractor. All candidates must also undergo a live interview process to review their skills and qualifications and ensure they are familiar with client-directed care.

  • Before new clients are able to start using our beta service to request assistance, we:

    1) set up a virtual interview to learn more about their needs and routines; and,

    2) conduct a home visit to verify access procedures to the home, confirm necessary equipment is in good working order, etc.

  • We do not provide emergency medical assistance — if someone is facing a life threatening emergency (or otherwise dangerous situation), please call 911.

  • We work with the event organizers to ensure the Whimble attendants are stationed in a visible location for the maximum number of attendees. All attendants wear white t-shirts with large Whimble logos. And for very large events happening in multiple spaces, we can provide a 1-800 phone number for guests to call and request service at a specific location.

  • Whimble currently supports individuals and events across the National Capital Region (Ottawa) and the Greater Toronto Area. 

  • We love feedback! If you have any questions or concerns during the event, please speak with a Whimble representative. You can also call our 1-855-542-6082 phone number from 7AM - 11PM daily, or email hello@whimble.ca

    Larger events will also have a feedback survey available for you to complete via a QR code.