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FAQ's
Where does Whimble currently operate?
We currently have personal care attendants based across Ottawa and in the Greater Toronto Area. If you are outside of our existing service area, please join our waitlist so we know where to launch next!
How can I place a request?
When should I NOT use Whimble's platform to request assistance?
I need help right now, what do I do?
How long should I expect to wait for my request to be answered?
Is there a penalty for cancelling a booked shift?
How are attendants vetted?
How are clients vetted?
How much does this cost for clients?
Why is there an onboarding fee?
How much can I earn as an attendant?
The service I need isn't listed on the Services page.
Can I use my government funding to pay for Whimble's services?
If I'm already registered in one city, do I need to sign up again to use Whimble in a different city?
Connect with a real person who can guide you through our services and help you decide if Whimble is right for you.
