What happens when care is treated personally, rather than as a checklist?

In our recent webinar, Emma Brown, Whimble founder, sat down with Kristen Williams, a qualifying psychotherapist and personal with a disability to explore how care impacts mental health, daily life, and a person’s identity.

Together they explore The Psychology of Care: How Needs Shape Mental Health, and examine the ways care is both emotionally and relationally impacted, especially when it is a time of vulnerability. Drawing on both personal and professional experiences Kristen explains how when tasks are reduced to and seen as tasks it can feel dehumanizing, rather than having care that supports dignity, well-being, and mental health.

✨ Topics covered:

• The impacts of unmet care needs

• Why care is not just a service

• The responsibilities of policy makers to prioritize care

• Bridging the gap between need and accessibility

🔗 About Whimble Whimble is a CareTech platform offering on-demand attendant services, designed to support personal care needs and make public spaces more accessible.

👤 Guest: Kristen Williams Kristen is a qualifying psychotherapist and person with a disability. Her work looks at emotionally informed approaches to care built on her professional expertise and lived experiences.

🧡 Host: Emma Brown Emma is the founder of Whimble and a systems thinker committed to reimagining care and accessibility through technology and human connection.

💬 How can move on from acknowledging the broken care systems to actually fixing them?